Payment Methods

Medzom currently accepts PayPal as its payment method. The available payment option will be displayed during checkout when you are ready to complete your order.

At this time, PayPal is the only payment method offered directly through our store.

To complete your purchase using PayPal, follow the checkout instructions displayed on our website.

• Step 1 – Add items to your cart: Select the products you wish to purchase and review your cart.
• Step 2 – Proceed to checkout: Enter your shipping and contact information accurately.
• Step 3 – Select PayPal: Choose PayPal from the available payment options.
• Step 4 – Complete payment: Follow the instructions provided by PayPal to authorize your payment.
• Step 5 – Review confirmation: Return to the store and check whether your order has been successfully submitted.

If you experience difficulties during checkout, you may contact our customer support team for assistance.

When you select PayPal at checkout, you will be directed through the payment process provided by PayPal. Payment authorization and processing are handled according to PayPal's applicable procedures.

Payment processing times and authorization results may vary depending on PayPal and the payment account used.

Submitting an order requires successful payment authorization through the selected payment method. PayPal may review or verify a transaction before confirming that the payment has been completed.

If a payment remains pending or is declined, please check your PayPal account or contact PayPal directly for further information.

Please review the order summary carefully before completing payment. The total amount shown at checkout reflects the charges associated with your purchase.

Your final payment amount may include applicable product prices, shipping charges, and any other amounts clearly displayed during checkout.

Payments made through PayPal are processed using PayPal's payment platform. Payment-related information is handled according to the security practices and privacy terms applicable to PayPal.

Medzom does not ask customers to send PayPal passwords or account login credentials by email, phone, or other communication channels.

For questions about PayPal account security or a transaction handled by PayPal, please refer to PayPal's official support resources.

After completing checkout, customers should review the order confirmation information and any payment notification provided by PayPal.

An order is not considered successfully paid until the payment has been confirmed through the applicable payment process.

If you have been charged but have not received an order confirmation, please contact us with your order and transaction details so we can review the situation.

If your PayPal payment cannot be completed, your order may not be successfully submitted. Payment issues can occur for several reasons, including authorization problems, account restrictions, or additional verification requirements.

If you believe you have been charged more than once for the same order, please contact Medzom so we can review the relevant order information.

We may need details from your order confirmation and PayPal transaction history to identify the payment in question.

Please include your order number, transaction date, and relevant payment reference when contacting our support team. Do not send your PayPal password or other login credentials.

Refunds for eligible orders are handled according to our Return & Refund Policy. When a refund is approved, it will generally be issued through the original payment method where possible.

For purchases completed through PayPal, the refund will be processed according to the available PayPal transaction and refund procedures.

Additional time may be required for PayPal or the relevant financial institution to reflect the refunded amount in your account.

For full eligibility requirements and return instructions, please review our Return & Refund Policy.

If you have a question about a payment, please contact Medzom first so our team can review your order and help clarify the transaction.

If your concern relates to your PayPal account, payment authorization, or transaction activity within PayPal, you may also contact PayPal through its official support channels.

PayPal is the payment service currently available at Medzom. Customers should use the PayPal checkout option displayed on our website to complete their purchases.

For issues involving PayPal account access, payment verification, or transaction processing, customers may need to contact PayPal directly.

Medzom can assist with order-related questions, including order confirmation, payment status, and eligible refund requests.

Please contact our support team if you need help identifying a payment associated with your Medzom order.

Customers are responsible for reviewing their order information and ensuring that their payment can be completed through PayPal.

Customers should also keep their payment credentials secure and report any suspicious activity directly to PayPal.

Medzom may update this Payment Methods Policy when our checkout process, payment arrangements, or customer service procedures change.

Any revised policy will be published on this page. Customers are encouraged to review it periodically to stay informed about the payment options currently available.

If Medzom introduces additional payment methods in the future, the available options will be displayed during checkout and reflected in the updated policy where applicable.

If you have questions about PayPal checkout, payment confirmation, duplicate charges, or a refund related to your Medzom order, please contact our customer support team.

To help us review your request, include your order number, the email address used at checkout, and a brief explanation of the payment issue.

For PayPal account access or account-specific transaction issues, please contact PayPal directly through its official support channels.