Privacy & Security Policy

Last Updated: December 2025
Contact Email: support@medzom.com

At medzom.com, we respect your privacy and are committed to protecting your personal information. This Privacy & Security Policy explains how we collect, use, store, protect, and disclose information when you visit our website or make a purchase.

By accessing or using medzom.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services.

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order and transaction details

Payment Information

  • Payments are processed securely through PayPal
  • medzom.com does not store credit card numbers or PayPal login credentials

Technical Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

2. How We Use Your Information

Your information is used for the following purposes:

  • Order processing and fulfillment
  • Payment verification and fraud prevention
  • Customer support and communication
  • Shipping and delivery coordination
  • Website performance and functionality improvement
  • Legal and compliance obligations

We do not sell or rent personal data to third parties.

3. Cookies & Tracking Technologies

medzom.com uses cookies and similar technologies to:

  • Enable essential website functions
  • Improve user experience
  • Analyze site traffic and performance

You may manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

4. Information Sharing & Disclosure

We may share your information only when necessary with:

  • Shipping and logistics providers
  • Payment processors (PayPal)
  • Legal authorities when required by law
  • Service providers assisting with website operations

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security Measures

We implement reasonable technical and organizational measures to protect your personal information, including:

  • Secure servers and encrypted connections
  • Restricted access to sensitive data
  • Regular monitoring for security vulnerabilities

While no system is completely secure, we take appropriate steps to reduce risk.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymized.

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of personal information
  • Withdraw consent for certain data uses

To exercise these rights, please contact us at support@medzom.com.

8. Third-Party Links

Our website may contain links to third-party websites.

medzom.com is not responsible for the privacy practices or content of external websites. We encourage users to review third-party privacy policies before providing personal information.

9. Children’s Privacy

medzom.com does not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, we will take steps to delete it promptly.

10. International Data Transfers

If you access medzom.com from outside the United States, your information may be transferred to and processed in other jurisdictions. By using our services, you consent to such transfers.

11. Changes to This Policy

  • medzom.com reserves the right to update or modify this Privacy & Security Policy at any time
  • Updates take effect immediately upon posting
  • Continued use of the website indicates acceptance of the revised policy

12. Contact Information

If you have questions or concerns about this Privacy & Security Policy or your personal data, please contact us:

Email: support@medzom.com
Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday

13. Acceptance of This Policy

By using medzom.com, you acknowledge that you have read, understood, and agreed to this Privacy & Security Policy.